• Kate Bogayychuk’s team is the finalist in  DzWINNER (the All-Ukrainian competition in the field of contact centers) in the category “Best sales team 2018”.
  • Operational Director Christina Bondar is invited to share experiences at the opening of the charity HR-conference “Hold me if you can”.
  • The anniversary of the most ancient cooperation with the customer Vodafone – 11 years, the online store Rozetka – 9 years, Viasat – 8 years, Vodafone Up Sale – 4 years, OKKO (Concern Galnaftogaz) – 1 year, АШАН Ukraine – 2 years.
  • Started the successful partnership and customer service with the companies: McDonalds, National Health Service of Ukraine, Nokian Tures, Bosch, LC Waikiki, IQ Energy, BVS, Воля, КОМО, Кормотех.
  • Participation in the educational project “Dream and Act”: series of 13 trainings from Oleg Solodiach, Olena Kozerema for children and adolescents in Lviv (“Skills that will help to get a job of your dream”, a time-management training etc).
  • Numerous master classes were conducted within the framework of the Career Step Program.
  • Oleg Solodyak, the business coach of the company – in the TOP10 best speakers of the Oratory Lviv Open 2018
  • It was conducted the training on “Personnel Management and Quality on the Project” for the employees of the Main Center for the Provision of Administrative Services in Lviv city (15-80 Lviv Hotline and the certificate of the Lviv Polytechnical Institute Lviv 297-57-95)

Publications in mass media

  • Article by Oleg Chornobryvtsev, CEO, for “Новое время”: “How robots attack Call Centers”