- According to the research of the Ukrainian Direct Marketing Association in cooperation with the Ukrainian Contact Center Association for 2015, Adelina is the largest contact center in Ukraine
- Adelina CEO Oleg Chornobrivtsev became an honorary judge at the World competition of contact centers Top Ranking Performers in London
- The company news website adelina.life was launched
- The company office was opened in Poland, Krakow
- A contact center in Zhovkva, Lviv region, was launched
- The company director Oleg Chornobrivtsev was guest speaker at the All-Ukrainian conference “The best customer service practices”
- Partnerships were established with such educational projects in Lviv as “The First Career Step” and “Sweet 20-s” from the NGO “For a European Lviv”. Oleg Solodyak (business coach at Adelina) is a project trainer
- Cooperation was launched with the Kiev educational project – the START NOW business school
- Oleg Solodyak became a guest speaker at the International Forum Telemarketing & Telesales
Publications in the media
- The article by operations director Christina Bondar for Ukrayinska Pravda: “Rules for Survival with Generation Z”
- The article by Oleg Chornobrivtsev for the Forbs Ukraine magazine “Put it in good hands: what’s new in the outsourcing practice. And why the crisis is a good time to increase salaries and expand business”
- Oleg Chornobrivtsev was on the air of the Business morning program on the First Business Channel