Adelina Call Center was recognized the “Industry Leader 2013” in Ukraine (National Business Rating Award).

Achievements, quality of work and professionalism of the employees of our team have received recognition and awards from the World Association of contact centers ContactCenterWorld.

2013

  • Ukraine Industry Champion – Oleg Chornobryvtsev, CEO
  • Best Supervisor – Tatyana Garmashova, Belgorod (RF), silver (Europe, Middle East & Africa), gold (WORLD)
  • Best Sales Agent – Vitalii Kovalov, Lviv (Ukraine), silver (Europe, Middle East & Africa), silver (WORLD)
  • Best Trainer – Roman Grysio, Lviv (Ukraine), silver (Europe, Middle East & Africa)
  • Best Supervisor – Marta Kindzerska, Lviv (Ukraine), runner up (Europe, Middle East & Africa)

2012

  • Best Sales Agent – Tetyana Nemyrska, Lviv (Ukraine), silver (Europe, Middle East & Africa), bronze (WORLD)
  • Best Trainer – Roman Grysio, Lviv (Ukraine), silver (Europe, Middle East & Africa), bronze (WORLD)
  • Best Support Professional Quality Auditor – Elena Ischenko, Kyiv (Ukraine), bronze (Europe, Middle East & Africa)
  • Best Outsourcing Partnership – Oleg Chornobryvtsev, CEO &  Svetlana Gorodetskaya (МТС), Kyiv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Sales Campaign – Kristina Bondar, Lviv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Community Spirit – Kseniya Kostovska & Marta Kindzerska, Lviv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Trainer – Alexander Geruk, Lviv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Supervisor – Marta Kindzerska, Lviv (Ukraine), runner up (Europe, Middle East & Africa)

2011

  • Best Contact Center Executive/ Leader – Oleg Chornobryvtsev, CEO, gold (Europe, Middle East & Africa), bronze (WORLD)
  • Best Operational Manager – Kristina Bondar, Lviv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Customer Service Agent – Iryna Sydelnik, Lviv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Sales Agent – Alexander Buhanchuk, Lviv (Ukraine), runner up (Europe, Middle East & Africa)
  • Best Supervisor – Vasil Yanytskyi, Lviv (Ukraine), runner up (Europe, Middle East & Africa)