ADELINA COPYRIHGT 2004-2017. ALL RIGHTS RESERVED.

Adelina Call Center is the largest contact center in Ukraine, one of the major players in Ukraine, Belarus, Russia with headquarters in Kiev, Krakow, Moscow, Minsk, Almaty, and Istanbul. The total number of company staff is around 4000 employees. We serve over 150 projects for clients from 17 countries.

ABOUT US

To ensure efficient communication between the customer and the business all around the world.

To provide people with unlimited opportunities for professional fulfillment in the company.

MISSION

People. We see value in qualified and responsible employees, who wish to develop in order to achieve the maximum personal and corporate result.

Ideas. We welcome and encourage ideas that contribute to the development of our business and every one of us.

Partnership. We esteem constructive relations in our team, with partners and customers.

Development. We constantly expand our geographic footprint and range of services offered, take care of the professional and personal growth of our employees.

Leadership. We strive to be the best in providing services in the markets of our operating activities.

VALUES

Company of Endearment

FOR CUSTOMERS

providing the best service

FOR LIFE

falling in love with every new day

FOR EMPLOYEES

giving the best conditions for development

Solutions for Your business

We offer You a turn-key contact center on an outsourcing basis

SAVING

You do not pay for rent, equipment, the Internet, and telephony, as well as salaries to contact center staff

SUPPORT

Non-stop operation 24 hours a day 7 days a week 365 days a year

QUALITY

A dedicated manager and a separate team for Your project, regular statistical and analytical reporting

LEADERSHIP

According to public studies, Your contact center is the leader in the Ukrainian market

MULTILINGUALITY

Customer service in 10 languages

PROFIT

We raise Your incomes increasing Your customers' loyalty

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